Shipping policy
At WildServe, we ensure that your orders are processed and shipped efficiently. Please review our shipping policy below.
Processing Time
🔹 Order Processing: All orders are processed within 2-5 business days (excluding weekends and holidays).
🔹 Custom & Made-to-Order Items: Since our products are made-to-order, production may take an additional 3-7 business days before shipping.
Shipping Time & Rates
We offer worldwide shipping with the following estimated delivery times:
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| United States | 5-10 business days | Calculated at checkout |
| Canada | 7-14 business days | Calculated at checkout |
| United Kingdom | 7-14 business days | Calculated at checkout |
| Europe | 7-15 business days | Calculated at checkout |
| Australia | 10-20 business days | Calculated at checkout |
| Rest of the World | 10-25 business days | Varies by location |
🚚 Note: Shipping times are estimates and may vary due to location, customs delays, or unforeseen circumstances.
Tracking Information
📦 Once your order is shipped, you will receive a tracking number via email. Please allow 24-48 hours for the tracking information to update.
Shipping Issues & Delays
- We are not responsible for shipping delays caused by carriers, customs, or incorrect addresses provided by the customer.
- If your package is marked as delivered but you haven’t received it, please check with your local post office or neighbors before contacting us.
Lost or Stolen Packages
If your package is lost in transit or stolen after delivery, please email us at contact@wildserve.com so we can assist you.
International Shipping & Customs
- International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the buyer.
- Customs processing may cause additional delays beyond our control.
Need Help?
For any shipping-related questions, feel free to reach out to us at contact@wildserve.com.
Thank you for supporting WildServe and our mission to promote wildlife conservation through fashion! 🌿